Privacy Policy

Last updated: February 2025

1. Introduction

Hookie ("we", "our", or "us") operates a webhook ingestion and relay platform. This Privacy Policy describes how we collect, use, and disclose information when you use our web application, API, CLI, and related services (the "Services").

2. Information We Collect

We may collect:

  • Account information: email, name, and profile data you provide when signing up (e.g. via our authentication provider);
  • Usage data: how you use the Services (e.g. applications created, webhook endpoints, API and CLI usage);
  • Webhook payloads: the content of webhooks you send through our ingest service, which we process and relay according to your configuration;
  • Technical data: IP address, browser/device information, and logs necessary to operate and secure the Services.

3. How We Use Information

We use the information to provide, operate, and improve the Services; to authenticate you and manage your account; to relay and stream webhook events as you configure; to respond to support requests; and to comply with law and protect our rights. We may use aggregated, non-identifying data for analytics and product improvement.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with service providers that help us run the Services (e.g. hosting, authentication, analytics), subject to confidentiality and use restrictions. We may disclose information where required by law or to protect our rights, safety, or property.

5. Data Retention

We retain account and usage data for as long as your account is active and as needed to provide the Services and comply with legal obligations. Webhook payload data is processed and relayed in real-time; retention of payload content depends on your usage and our operational requirements and may be described in product documentation.

6. Security

We implement technical and organizational measures to protect your data. No method of transmission or storage is completely secure; you provide webhook and other data at your own risk.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. You can manage account details through the Services or our authentication provider. To exercise other rights or ask questions, contact us at the address below.

8. Changes

We may update this Privacy Policy from time to time. We will post the updated policy on this page and indicate the last updated date. Continued use of the Services after changes constitutes acceptance.

9. Contact

For privacy-related questions or requests, contact us at privacy@hookie.sh.